24-14 Selling is Like Stand Up Comedy

Selling a new product, a missionary sale, is a lot like stand up comedy. Your pitch sounds fresh because you have practiced it ad nauseum, you need to be able to pivot, shift, reading your audience's mood. (This is particularly difficult to do via webinar). And, you have to practice, practice, ... [Continue Reading]

21-59 Sales Metrics

Keep the metrics you track with your sales team focused on actvity (calls and email) and pipeline health. Do not overload your team with data gathering - this will only service to demoralze them and have them figure out how to game the system. ... [Continue Reading]

18-18 Your Sales Playbook

It used to be called the training manual. The sales playbook, which documents your sales process, scripts, demos, sales tools, giving your sales team the tools they need to sell. For an early stage company, probably the most important thing about a playbook is that you get organized writing it; its ... [Continue Reading]

15-01 Herding Cats: Being Organized

Salespeople can be difficult to organize: all the more reason to do so. Set simple goals, develop a schedule and use it. Make sure that meetings start and end on time and keep what you expect from your team simple and make them stick to it. ... [Continue Reading]

14-04 The Conceptual Sale: What is the Sound of One Hand Clapping?

The sales process sits along a continuum, from the commodity sale at one end, to the conceptual sale at the other. Each has its own challenges: part of what makes selling new technology fun (and challenging) is that it is at the conceptual end, it is about ideas. Ideas that change business. ... [Continue Reading]

13-66 The Sales Cycle Will Be Longer Than You Expect

Be honest with yourself, your board and your investors about your sales cycle length. Think about your own buying behavior - most companies take time to make a purchase, especially something new that uses technology that they may not have seen before. ... [Continue Reading]

13-34 Keep Your Comp Simple, Generous, Fair

Keep comp for your sales team simple and generous: they are working with you to prove out your product market fit, pricing and sales process. Underpaying them or burdening them with an overly complex comp plan will only discourage them. ... [Continue Reading]

12-16 LinkedIn – A Salesperson’s Friend

LinkedIn is a remarkable tool, and a salesperson's friend. My team spends a lot of time in LinkedIn - the ability it gives them to research leads and build out networks is unsurpassed. Leveraging alumni networks (college, job, country of origin) is critical. ... [Continue Reading]

10-53 Continuous Sales Training

As an early stage company, you are likely selling something new, different and somewhat complex. You need to continuously train your sales team on how to sell it, and work at continuously improving their skills. ... [Continue Reading]

01-17 Your Buyer’s Journey

Understanding your buyer's journey is critical to managing the sales cycle and folks' expectation about the same. Get your CEO to think about his/her own buyer behavior - typically she would be cautious about taking on a new technology and betting her business on it. Likewise, your buyer will ... [Continue Reading]